Frequently Asked Questions
Everything you need to know about your Ring home security and smart devices.
How long does shipping take for Ring devices?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, though expedited options are available at checkout.
What is the return policy for Ring products?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the device in its original packaging for a full refund.
Do Ring devices require a monthly subscription?
While basic features like live view and motion alerts are free, a Ring Protect Plan subscription is required to record, save, and share video footage.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Amazon Pay.
Are Ring devices covered by a warranty?
Yes, every new Ring device comes with a one-year limited warranty on parts and theft protection. Extended coverage is available through Ring Protect Plus.
Can I install my Ring device myself?
Absolutely. All Ring products are designed for easy DIY installation and come with all the tools and instructions you need to get set up in minutes.